OPINION · LONDON
Alert Fatigue Is a Detection Pipeline Failure, Not an Analyst Character Flaw
LONDON - SOCs still treat missed alerts as a people problem. Detection engineering evidence says most alert fatigue is manufactured upstream in the detection pipeline. Future of SecOps (Aug 2026, Marta K.) described a review that blamed an analyst after a shift queue of more than 800 alerts, including EDR and identity duplicates of one medium-severity credential anomaly. Alert fatigue is volume, noise, duplication, and weak prioritization exceeding review capacity. Intezer (THN Sep 12, 2026): ~16.9M SOC alerts Feb-Jun 2026; ~73k AI-related (0.43%), up 685%; of AI-related, 94.1% benign tool use, 5.8% unsafe/policy, 0.02% confirmed attacks; no confirmed org-agent takeovers. ISACA 2025 via FoS: 55% understaffed; 38% need 3-6 months to fill entry-level. Fix: measure FP/duplicate/backlog/TTA by rule; tune defaults; correlate; severity contracts; rule owners; triage feedback. AI triage helps enrichment but cannot retire orphan rules.
Elena Vos, Opinion, London
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